Privacy Policy for Go Halal
Last Updated: 31st July 2025
Effective Date: 31st July 2025
1. Introduction
Go Halal ("we," "our," "us," or "Company") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Go Halal mobile application (the "App").
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller Information
Data Controller: Diginix Solutions
Contact Email: diginixsolutions@gmail.com
Jurisdiction: Australia
3. Information We Collect
3.1 Automatically Collected Information
Device Information:
- Unique Device Identifier (UUID) - automatically generated and assigned to your device
- Device type, operating system, and version
- App version and usage timestamps
Location Data:
- Precise location coordinates (GPS) when you grant permission
- Approximate location based on IP address
- Location history for restaurant search functionality
Usage Analytics:
- App performance metrics and crash reports
- Feature usage patterns and user interactions
- Session duration and frequency of use
- All analytics data is processed anonymously through Amplitude Analytics
Technical Data:
- Camera access logs when using barcode scanning or photo features
- Network connection information
- App error logs and diagnostic information
3.2 Information You Voluntarily Provide
User Submissions:
- Product names, descriptions, and photographs for halal verification
- Restaurant information including name, location, and details
- Photos of products, menus, or restaurant locations
Communications:
- Messages sent to our support team
- Feedback and reviews you provide
- Any other information you choose to share with us
4. Legal Basis for Processing (Australian Privacy Principles)
We process your information based on:
- Consent: When you grant permission for location access or camera use
- Legitimate Interest: To provide and improve our services
- Contract Performance: To deliver the App's core functionality
- Legal Obligation: When required to comply with applicable laws
5. How We Use Your Information
5.1 Primary Purposes
- Provide halal product identification services
- Locate and display nearby halal restaurants
- Process and verify user-submitted content
- Maintain and improve App functionality
- Provide customer support and respond to inquiries
5.2 Secondary Purposes
- Analyze usage patterns to enhance user experience
- Conduct research and development for new features
- Ensure App security and prevent misuse
- Comply with legal obligations and enforce our terms
6. Information Sharing and Disclosure
6.1 We DO NOT sell or rent your personal information to third parties.
6.2 Limited Sharing Occurs Only For:
Service Providers:
- Amplitude Analytics (anonymized usage data only)
- Cloud storage providers for data backup
- Technical service providers for App maintenance
User-Generated Content:
- Approved product and restaurant submissions are displayed publicly
- Submissions are anonymized - we do not identify individual contributors
Legal Requirements:
- When required by law, court order, or government regulation
- To protect our rights, property, or safety
- To investigate suspected fraud or policy violations
- In connection with a business transfer or merger
7. Data Security and Protection
7.1 Security Measures
- Industry-standard encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Staff training on data protection principles
7.2 Limitations
While we implement robust security measures, no internet transmission is 100% secure. We cannot guarantee absolute security but will notify you of any significant data breaches as required by law.
8. Data Retention
Retention Periods:
- Device UUIDs: Retained while App is installed + 12 months after uninstallation
- Location data: Not permanently stored; used only for immediate search results
- Analytics data: Retained according to Amplitude's policies (typically 2 years)
- User submissions: Retained indefinitely to maintain database integrity
- Support communications: Retained for 3 years
Data Deletion: You may request deletion of your data at any time (see Section 10).
9. Children's Privacy (Under 13)
Our App is designed to be family-friendly and suitable for all ages. We do not knowingly collect personal information from children under 13 beyond:
- Device UUID (for App functionality)
- Location data (when permission is granted by parent/guardian)
- Anonymous usage analytics
Parental Controls: Parents can control location permissions through device settings. If you believe your child has provided personal information, please contact us immediately.
10. Your Privacy Rights
Under Australian privacy laws (Privacy Act 1988), you have the right to:
10.1 Access Rights
- Request access to personal information we hold about you
- Receive a copy of your data in a portable format
10.2 Correction Rights
- Request correction of inaccurate or incomplete information
- Update your preferences and settings
10.3 Deletion Rights
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for location access through device settings
10.4 Objection Rights
- Object to processing for direct marketing purposes
- Opt-out of non-essential data collection
To exercise these rights, contact us at: diginixsolutions@gmail.com
11. Future Changes and Updates
11.1 Planned Features
Advertising (Future Implementation): When we introduce advertising, we may:
- Display location-based advertisements
- Share anonymized demographic data with advertising partners
- Use usage patterns for ad targeting (opt-out available)
- Implement advertising ID tracking (with user consent)
Additional Features:
- User accounts and profiles
- Social sharing capabilities
- Enhanced personalization features
- Push notifications and alerts
Notice: We will update this policy and provide prominent notice before implementing any advertising or new data collection practices.
11.2 Policy Updates
- Material changes will be notified via in-app notification
- Updated policies will be posted with a new "Last Updated" date
- Continued use after changes constitutes acceptance
12. Third-Party Services
Amplitude Analytics:
- Processes anonymous usage data to improve App performance
- Subject to Amplitude's privacy policy
- Data is aggregated and cannot identify individual users
Future Third Parties: We may integrate additional services (maps, payment processors, etc.) and will update this policy accordingly.
13. International Data Transfers
- Primary data processing occurs in Australia
- Some service providers may process data internationally
- All transfers comply with Australian privacy laws
- Adequate protection measures are implemented for overseas transfers
14. Complaints and Disputes
If you have concerns about our privacy practices:
- Contact us first: diginixsolutions@gmail.com
- Australian Privacy Commissioner: If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
- Response time: We will respond to privacy inquiries within 30 days
15. Contact Information
For all privacy-related inquiries:
Email: diginixsolutions@gmail.com
Response Time: Within 5 business days for urgent matters, 30 days for complex requests
Mailing Address: Available upon request via email
16. Consent and Acknowledgment
By downloading, installing, or using the Go Halal App, you:
- Acknowledge that you have read and understood this Privacy Policy
- Consent to the collection, use, and disclosure of your information as described
- Understand your rights and how to exercise them
- Agree to be bound by the terms of this Privacy Policy
For users under 18: Parent or guardian consent is required before using this App.
This Privacy Policy is governed by Australian privacy laws and regulations. Last reviewed and updated on 31st July 2025.
